Privacy Policy
Last Updated: August 13, 2026
This Privacy Policy describes how GAYUSAN (“GAYUSAN,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from gayusan.com or otherwise communicate with us.
By using our website, you acknowledge the practices described in this Privacy Policy.
If you have questions regarding this Privacy Policy or your personal information, please contact us at support@gayusan.com.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our website and services.
Information You Provide to Us
When you place an order, contact us, create an account, request a return, subscribe to marketing communications, or otherwise interact with GAYUSAN, we may collect information such as:
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Name
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Email address
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Telephone number, when provided
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Billing address
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Shipping address
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Order information
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Products purchased or considered
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Payment-related information
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Account information
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Customer service communications
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Return and refund information
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Information submitted through forms on our website
Payment information is generally processed through our payment service providers rather than stored directly by GAYUSAN.
2. Information Collected Automatically
When you visit or interact with gayusan.com, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.
This information may include:
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IP address
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Device type
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Browser type
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Operating system
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General geographic information
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Pages viewed
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Products viewed
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Referring website
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Interaction with our website
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Shopping cart activity
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Checkout activity
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Date and time of website visits
We use this information to operate our website, understand how visitors use it, improve the shopping experience, prevent fraud, and evaluate the effectiveness of our marketing.
3. How We Use Personal Information
We may use personal information for purposes including:
Processing Orders
We use customer information to:
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Process purchases
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Verify payment
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Fulfill orders
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Arrange shipping
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Provide order confirmations
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Provide tracking information
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Process returns and refunds
Customer Support
We may use your information to:
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Respond to product questions
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Assist with existing orders
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Resolve delivery issues
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Handle damaged or incorrect items
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Process returns and refunds
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Respond to customer service requests
Operating and Improving Our Website
We may use information to:
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Maintain our website
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Improve website functionality
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Understand customer behavior
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Improve product presentation
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Improve navigation and shopping experience
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Diagnose technical issues
Security and Fraud Prevention
We may process information to:
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Protect customer accounts
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Detect suspicious transactions
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Prevent fraud
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Protect our website and systems
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Enforce our policies and terms
Marketing and Advertising
Where permitted by applicable law, we may use certain information to:
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Send promotional emails
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Recommend products that may be relevant to you
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Measure marketing performance
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Understand advertising effectiveness
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Display or measure advertising on third-party platforms
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.
4. Shopify
Our online store is hosted using the Shopify ecommerce platform.
Shopify may process certain personal information on our behalf in order to provide services necessary to operate our online store, checkout, order management, payments, fraud prevention, analytics, and related ecommerce functionality.
Your personal information may therefore be processed by Shopify and its applicable service providers in connection with your use of our store.
Shopify maintains its own privacy practices regarding information it processes through its platform.
5. Payment Information
Payments made through gayusan.com are processed using payment providers made available through our checkout.
Depending on the payment method you choose, your payment provider may collect information such as:
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Cardholder name
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Billing address
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Payment card information
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Transaction information
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Payment authentication information
GAYUSAN does not require customers to send complete credit card information to us by email or through our contact form.
Please never send full payment card information by email.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions and improve your experience.
Cookies may be used for purposes such as:
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Keeping products in your shopping cart
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Remembering website preferences
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Supporting checkout functionality
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Maintaining account sessions
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Understanding website performance
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Measuring visitor activity
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Preventing fraud
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Supporting analytics
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Measuring advertising performance
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Personalizing certain website or advertising experiences where permitted
Some cookies are necessary for the website to function, while others may relate to analytics, preferences, or advertising.
Where required by applicable law, visitors may be given options to manage non-essential cookies through our website's privacy or cookie controls.
7. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
Ecommerce and Technology Providers
Including Shopify and other companies that provide website hosting, ecommerce functionality, technical infrastructure, security, or related services.
Payment Providers
Companies that process customer payments, payment authorization, fraud prevention, refunds, and related financial transactions.
Shipping and Logistics Providers
Carriers, fulfillment providers, logistics companies, and other service providers involved in delivering customer orders.
Customer Service Providers
Service providers that assist us with customer communications, order support, or other business operations.
Analytics and Advertising Providers
Where used and permitted by applicable law, we may work with analytics and advertising providers to understand website activity, evaluate marketing performance, and provide relevant advertising.
Professional Advisors
We may disclose information to accountants, attorneys, insurers, consultants, financial institutions, or other professional advisors when reasonably necessary.
Legal and Regulatory Requirements
We may disclose information when reasonably necessary to:
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Comply with applicable law
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Respond to lawful requests
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Protect our legal rights
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Prevent fraud or unlawful activity
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Protect customers, GAYUSAN, or others
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Enforce our Terms of Service or other policies
8. Advertising and Data Sharing
GAYUSAN does not sell personal information to third parties in exchange for money.
However, certain uses of analytics, advertising technologies, or advertising partners may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under certain U.S. state privacy laws, even where no money is exchanged.
Where applicable law provides such rights, eligible customers may request to opt out of certain uses or disclosures of their personal information.
Available privacy choices may be provided through our website's privacy settings, cookie controls, data-sharing opt-out tools, or by contacting us.
9. Email Marketing
If you subscribe to GAYUSAN marketing communications, we may send you information regarding:
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New lighting collections
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Product introductions
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Promotions
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Special offers
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Brand updates
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Other marketing communications
Receiving marketing emails is optional.
You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
Unsubscribing from marketing emails will not prevent us from sending transactional messages relating to an order, return, refund, or customer service request.
10. Personal Information Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The appropriate retention period may depend on factors including:
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Whether you have an active customer relationship with us
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Order and transaction history
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Customer service requirements
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Fraud prevention
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Accounting and tax requirements
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Legal and regulatory obligations
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Dispute resolution
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Enforcement of agreements and policies
Certain transaction records may need to be retained even after a customer requests deletion of other personal information.
11. Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
Customers are responsible for protecting their own account credentials and should avoid sharing passwords or sensitive payment information with unauthorized persons.
If you believe your interaction with us is no longer secure, please contact us at support@gayusan.com.
12. Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
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Request access to personal information we maintain about you
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Request correction of inaccurate personal information
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Request deletion of certain personal information
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Request a copy of certain personal information
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Obtain information about how personal information is used or disclosed
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Opt out of certain targeted advertising or data-sharing activities where applicable
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Withdraw certain consent where processing is based on consent
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Appeal certain privacy-related decisions where applicable
These rights are subject to applicable legal limitations and exceptions.
To submit a privacy request, contact:
Please include sufficient information for us to understand your request.
We may need to verify your identity before completing certain privacy requests.
13. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may request documentation confirming that the agent has authority to act for you and may also require you to verify your identity directly with us where permitted by law.
14. Children’s Privacy
Our website and products are intended for general adult consumers and are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact support@gayusan.com so that we can review the matter and take appropriate action.
15. Third-Party Websites and Services
Our website may contain links to websites, applications, payment services, social media platforms, or other services operated by third parties.
GAYUSAN does not control the privacy practices of independent third parties.
When you leave our website or interact with a third-party service, that company's own privacy policy and terms may apply.
We encourage you to review the privacy practices of third-party services before providing personal information to them.
16. International Processing
Some of our technology, payment, ecommerce, logistics, analytics, or other service providers may process information in locations different from the state or country in which you reside.
When personal information is processed by service providers, it may therefore be subject to the laws of the jurisdictions in which those providers operate.
We use service providers as reasonably necessary to operate our website and provide our services.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
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Our business practices
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Our website
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Technology
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Services
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Legal requirements
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Privacy practices
When we make changes, the revised policy will be published on this page and the Last Updated date will be revised accordingly.
We encourage customers to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or would like to submit a privacy-related request, please contact:
GAYUSAN
5660 Lindbergh Ln
Bell Gardens, CA 90201
United States
Email: support@gayusan.com
Website: gayusan.com